As a leading provider of physician recommendations, ArmadaHealth and its flagship healthcare navigation service, known as QualityCare Connect, have been recognized by Shortlister as a Top Vendor for a fourth consecutive quarter in the category of Clinical Navigation/Care Coordination.

ArmadaHealth’s solutions, including QualityCare Navigator for member-facing healthcare teams, provide evidence-based physician recommendations for members, amplifying the impact of existing cost transparency, care coordination or advocacy services. QualityCare Connect solutions easily integrate with existing platforms to allow organizations to quickly access quality care with a variety of configurations. QualityCare Connect, powered by ArmadaHealth’s enhanced intelligence data science platform S.I.E.N.A.®, utilizes human clinical expertise with technology to provide quality-based, unbiased patient/physician matching.

Shortlister Scoring Methodology

Shortlister’s Top Vendor selection process involves many factors, including:

  • QualityCare Connect’s Shortlister profile views and “look-ups”
  • Authentic reviews and ratings from QualityCare Connect customers
  • Bid inclusion and deals won
  • Post-implementation quality surveys
  • Total number of clients and lives covered

About ArmadaHealth®

ArmadaHealth® has developed the most robust and comprehensive physician recommendation intelligence in the industry. Uniting oceans of data, clinical insights, and a human touch, our High Tech, Right Touch® approach embodies the best practices in quality-based healthcare navigation. Our proprietary enhanced intelligence platform, S.I.E.N.A.®, features multivariate quality measures and clinically trained machine learning models as inputs to physician-patient matching algorithms. QualityCare Connect®, our consumer-facing service, improves the efficiency, expediency, and effectiveness of how people access perfectly matched primary and specialty care physicians. QualityCare Navigator℠, our Navigation-as-a-Service offering, enables our clients’ member-facing service teams to submit, monitor, and manage navigations on behalf of their members with a white-labeled solution. The result is improved health outcomes, reduced healthcare expenses, and exceptional member satisfaction as reflected in our NPS of 86 while serving more than two million members.

About Shortlister

The Wellness Research Institute (WRI), now Shortlister, is designed to fundamentally improve the RFP process in the human capital space. With the goal of identifying the vendor that is most compatible with an employer’s budget, demographics, and unique program goals, our proprietary matching algorithm has supported searches impacting over 1,000 employers and millions of employees. Shortlister combines the matching algorithm and bid management technology of the WRI with top thought leadership in the human capital space. Employers access Shortlister directly or through many of the top brokers and consultants in the country. Using Shortlister, employers can make faster, higher quality and more sustainable selections in the human capital marketplace.


Press Contact:
Heather Dempsey