Meet QualityCare NavigatorSM
Improve member experience and outcomes.
Your agents are experts at managing your members, but not at finding the right doctors at the condition level. That’s where we come in.
QualityCare Navigator enables you to provide members optimal physician referrals while your agents spend more time helping members and less time searching for physicians.
Through its intuitive design, QualityCare Navigator enables your agents to easily and quickly submit a navigation case on behalf of your members, delighting them with our personalized service and NPS of 86.
Here’s why health plan directories don’t work.
Suzanne Clough, MD, shares why we can’t rely on provider directories to find the right doctor.
Hear what our customers have to say.
We appreciate our partnership with ArmadaHealth, and the service they offer to our employees in finding and matching providers that meet their needs, and providing comprehensive profiles on each provider. ArmadaHealth’s service has been a great addition to and differentiator in our employee benefits package.
What’s very important is that the physicians that these players are being recommended have been vetted, and are the best in their area. We want to make sure that the players are not only getting the recommendations to the right doctors, but quality. And that’s why QualityCare Connect is far and away the best alternative we’ve seen.
My neurologist specialized in stroke, not multiple sclerosis, so he wasn’t up to speed on some of the newer medications…and I went into anaphylactic shock. That’s when I reached out to find a doctor who was more specialized in multiple sclerosis. (My new doctor) worked with me to find the right medication, and it’s been perfect.
Download our Navigation-as-a-Service eBook and more!
Learn how this eBook and our other valuable resources can help your call center agents improve healthcare and boost the member experience.
We do the leg work. You take the glory.
We work hard to find the ideal doctor, so your agents can focus on serving your members. We access our patent-pending extended intelligence platform, S.I.E.N.A.® to find the right doctor for your member.
Put the power of our NPS of 86 to work for you. Let’s get started.