A better – much better – way is finally here.
ArmadaHealth® has spent the past decade building a healthcare transparency solution – QualityCare ConnectSM – that allows us to zoom down to a physician’s area of clinical expertise and match patients to a physician right for their specific condition. We know that what makes a doctor good is complicated and goes way beyond just their clinical skills. That’s why our 30+ quality factors look at both clinical and non-clinical aspects of a physician. Clinically, we evaluate things like how frequently a physician treats a condition or performs a procedure, how well they do it, how they do it, and where they do it. We provide true transparency in healthcare quality.
But, we don’t just look for treatment quality. We also look for treatment appropriateness. Since we know that 20% of care is unnecessary, we don’t want your members to go to a physician who may over-treat patients. We also scour all of those online reviews, sort through the noise and try to really understand what people are saying about the doctor: Good communicator? Answers questions well? You get the point. We want our members to get to doctors who are both very qualified to do their jobs and are also good people.
We don’t pay the doctors we evaluate. We have no relationship with them. We don’t publicly score them. We just do the work that is necessary to make sure that when the time comes, a member can reach out to us and receive recommendations for two or more physicians who are experts in the member’s condition, accept the member’s insurance and take new patients. We also help the patient prepare for the visit, so that the initial consult is a good use of everyone’s time.
The result? The patient wins. The physician wins. The health plans win. We win because we’re confident that with each member utilization, ArmadaHealth is making people healthier, making physicians happier (because they are getting patients they love to treat) and decreasing healthcare spend.
It’s time for doctor referrals to be re-imagined. Improving healthcare quality is not just a futuristic goal – it’s a reality that we can accomplish together.