Please Get a Primary Care Physician

2019-08-01T12:47:36+00:00

Please Get a Primary Care Physician Let me get right to the point of this blog: Please get a primary care physician (PCP). I want you to have the best shot at your healthiest self and having a PCP quarterback your healthcare is a great way to do that. I get it. You're busy. Super busy. [...]

Please Get a Primary Care Physician2019-08-01T12:47:36+00:00

When Denial of the Problem Turns Deadly (Part 3: The Solution)

2019-08-01T12:48:25+00:00

A Crisis in Healthcare Access (Part 3 of a 3-part series) In Part 1 and Part 2 of this post, I described a fundamental problem we have in accessing quality healthcare: finding the right doctor and its impact on the quadruple aim of our healthcare system. We believe we are on the best pathway to a [...]

When Denial of the Problem Turns Deadly (Part 3: The Solution)2019-08-01T12:48:25+00:00

When Denial of the Problem Turns Deadly (Part 2: The Impact)

2019-08-01T12:49:07+00:00

A Crisis in Healthcare Access (Part 2 of a 3-part series) In Part 1 of this post, I described a fundamental problem we have in accessing quality healthcare: finding the right doctor. Why is this happening? Let’s start by defining the “right doctor”. The process of accessing healthcare, specifically, the right doctor for a specific condition, [...]

When Denial of the Problem Turns Deadly (Part 2: The Impact)2019-08-01T12:49:07+00:00

When Denial of the Problem Turns Deadly

2019-08-01T12:48:53+00:00

A Crisis in Healthcare Access (Part 1 of a 3-part series) Why are we in this mess? What mess? I’m referring to the denial of the problem that US consumers face when trying to access healthcare. In case you haven’t been paying attention, we’ve been sweeping under the rug serious problems in our healthcare system. Access [...]

When Denial of the Problem Turns Deadly2019-08-01T12:48:53+00:00

Reach for the STARS: How to Fix 5 Reasons Members Get Frustrated.

2019-08-01T12:48:11+00:00

Medicare Advantage is a large growth area where revenue opportunity abounds. Wondering what may be keeping your organization from achieving success with Medicare Advantage STAR ratings? It’s your member experience, starting with how your members access quality healthcare. To reach the full potential of your STAR ratings, certain fundamental challenges must be addressed in your organization [...]

Reach for the STARS: How to Fix 5 Reasons Members Get Frustrated.2019-08-01T12:48:11+00:00

The Honorable David J. Shulkin, MD, Continues to Drive Innovation in Healthcare Quality

2019-08-01T12:48:00+00:00

Dr. David Shulkin began sharing his skills and talents with our team recently. One of many fascinating facts that surfaced about him is that he started a company more than 20 years ago called DoctorQuality with the mission of doing virtually the same thing that we are – defining quality at the provider level to facilitate value-based care (VBC). [...]

The Honorable David J. Shulkin, MD, Continues to Drive Innovation in Healthcare Quality2019-08-01T12:48:00+00:00

Emotional (Rescue) AI

2019-08-01T12:47:21+00:00

Can Emotional AI rescue us from the imminent invasion of zombie bots!? Every time I have a hallway conversation with Bharath (we call him “SuperB”), I wish I had a recorder because nearly every exchange could be a blog post. “The next wave of innovation in AI is set to be fueled by creating a digital [...]

Emotional (Rescue) AI2019-08-01T12:47:21+00:00