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The Specialty Care Referral Dilemma

The Desperate Need for Clinical Navigation to Improve Value-Based Healthcare

As employers know firsthand, the cost of providing healthcare benefits to employees continues to rise.  As this white paper illustrates, a large portion of those costs are a direct result of a broken referral process between primary and specialty care.

This white paper suggests that, by using the Patient Centered Medical Home as a model, specialty care navigation programs can help employers offer employees better access to the specialty care they need. This, in turn, will help employees achieve better health outcomes and allow employers to better control costs and support employee productivity.

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