Exemplary leader and role model has demonstrated long-term commitment to furthering the impact of women in healthcare
January 14, 2020 – Baltimore, MD – ArmadaHealth® today announced that its Chief Operating Officer, Susan Torroella, was named last night by The Healthcare Businesswomen’s Association (HBA) as the 2020 STAR (Strategic Transformation Achievement Recognition) honoree during a reception at the J.P. Morgan Healthcare Conference. The awards ceremony will take place at the annual HBA Woman of the Year event in New York City in April.
For over 20 years, the HBA has bestowed this honor to a standout volunteer who has made a significant commitment and global contribution to the association and its members – serving as an exemplary role model with demonstrated long-term commitment to furthering the HBA’s strategic goals. Torroella has served as a passionate advocate of the HBA’s mission for more than 15 years, helping advance the impact of women in the business of healthcare.
“I am honored and humbled to receive this recognition from an organization that I have so passionately supported throughout my career,” said Torroella. “The HBA has truly helped shape me into the leader I am today, so for HBA to recognize me for what I have done for the organization inspires me to contribute even more toward gender equity not only in our industry but to society as a whole.”
Torroella, former President of the HBA, prior member of both the HBA global board and executive committee, as well as a former member of the Council of Chapter Presidents, has catalyzed greater equity in the workplace through her executive and C-suite roles throughout her career – including her current position as COO at ArmadaHealth. Further, by utilizing her management acumen to grow and guide the HBA, Torroella was instrumental in founding the HBA Mid-Atlantic chapter in 2004. Torroella has delivered strategic and transformative insights that have shaped the modern HBA and have contributed to her earned accolades as a leading healthcare businesswoman from respected publications, including Fortune magazine and PharmaVOICE.
“We are very fortunate. Susan is an exceptionally talented executive and key member of our leadership team. She plays a pivotal role in ArmadaHealth’s continued expansion and execution of our objective to establish ArmadaHealth as the trusted point of consumer access to quality healthcare,” said Steve Schaefer, CEO of ArmadaHealth.
ArmadaHealth® has developed the most robust and comprehensive physician recommendation intelligence in the industry. Uniting oceans of data, clinical insights and a human touch, our High Tech, Right Touch® approach embodies the best practices in quality-based healthcare navigation. Our proprietary extended intelligence platform, S.I.E.N.A.®, features multivariate quality measures and clinically trained machine learning models as inputs to physician-patient matching algorithms. QualityCare ConnectSM, our consumer-facing service, improves the efficiency, expediency and effectiveness of how people access perfectly matched primary and specialty care physicians. QualityCare NavigatorSM, our Navigation-as-a-Service offering, enables our clients’ member-facing service teams to submit, monitor and manage navigations on behalf of their members with a white-labeled solution. The result is improved health outcomes, reduced healthcare expenses and exceptional member satisfaction as reflected in our NPS of 86 while serving more than two million members.
About The Healthcare Businesswomen’s Association (HBA)
The Healthcare Businesswomen’s Association (HBA) is a global not-for-profit organization dedicated to furthering the advancement and impact of women in the business of healthcare. With 55 chapters and affiliates throughout the United States, Canada and Europe, the HBA serves a community of nearly 50,000 individuals and more than 140 corporate partners. The HBA provides networking forums to build relationships; access to industry thought leaders to broaden perspective; educational programs to develop leadership skills and global recognition of outstanding individuals and companies to promote visibility of their achievements in advancing gender parity in the workplace. For more information about HBA’s Woman of the Year, Honorable Mentor, STAR and other award programs, visit HBAnet.org/awards.
Ashley Wallace Jones